Speaking/Communication Skills
- Describing People
- Discussing Appropriate Conversation Topics
- Exchanging Information on the Phone
- Checking & Clarifying Facts & figures
- Clearing up Misunderstandings
- Making Polite Requests & Enquiries
- Using the Language of Making Decisions
- Holding Crisis Meetings
- Talking About Experiences-Engaging In
- Small Talk
- Delivering a Presentation
- Discussing Solutions to Problems
Grammar
Listening
- Telephone Conversations
- Extracts From Meetings Business Travel Conversations
- Business People Talking About Strengths & Weaknesses of Emerging Economies.
- Problems with Products
- Gathering Information from a Presentation Feedback on the Phone
- People Talking About Their Attitudes to Meetings
- Listening To People Complaint
- Getting Advice from a Conversation
Writing
Reading
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