SECRETARIAL PRACTICES
- QUALITIES AND DUTIES OF A SECRETARY
- COMMUNICATION
- QUALITY CUSTOMER SERVICE
- ORGANISATIONAL STRUCTURE
- MAINTENANCE OF RECORDS
- MEETINGS
- APPOINTMENTS
- TRAVEL ARRANGEMENTS
- LAYOUT OF LETTERS AND FORMS
- NOTING AND DRAFTING
- SECRETERIAL SKILLS
- COMPUTER FUNDEMENTALS AND WINDOWS OPERATION.
- WORKING WITH WORD PROCESSING, SPREADSHEETS & PRESENTATIONS
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